GGBet App's Privacy Policy

GGBet App ("we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how GGBet App collects, uses, stores, and protects your personal information.

By using the GGBet App website (ggbetapp.app) or mobile application, you fully accept this Privacy Policy. To protect your data, we adhere to international standards — in particular GDPR and applicable local laws.

This Policy applies to: registered members, app users, website visitors, and anyone using any GGBet App service.

GGBet App collects information from you in three main ways — information you provide directly, information collected automatically, and information received from third parties.

Directly Provided Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Address & Nationality
• National ID or passport number (for KYC verification)
• Payment details (bank account or mobile banking number)
• Username & Password

Automatically Collected Information

• IP address and device information (model, operating system)
• Browser Type & Version
• Login Time & Session Duration
• Game History & Betting Activity
• Transaction History
• Data Collected via Cookies & Tracking Technologies

GGBet App uses your information for the following purposes:

• Account management: For registration, login, and account security purposes.
• Service Delivery: For processing gaming, betting, deposit, and withdrawal transactions.
• Identity Verification: To complete the KYC process and prevent fraud.
• Support Services: To resolve your issues and communicate with you.
• Personalized Experience: To recommend games and promotions tailored to your preferences.
• Legal compliance: To meet regulatory requirements and prevent money laundering.
• Security: To detect and prevent suspicious activity.
• Improvements: To improve platform performance and enhance the user experience.

GGBet App does not sell your personal information. However, it may be shared with trusted third parties in certain circumstances:

GGBet App uses industry-leading technology to keep your data secure. Our security framework operates on the following layers:

• Encryption: All data transfers are secured with TLS 1.3 and 256-bit AES encryption.
• Server Security: Data is stored in ISO 27001-certified data centers.
• Access controls: Only authorized personnel may access data, and only to the extent necessary.
• Regular Audits: Regular security audits are conducted by independent third parties.
• Two-Factor Authentication: 2FA protection for account login.
• Data Backup: Regular encrypted backups are performed.

GGBet App uses cookies and similar technologies to improve platform functionality and deliver a personalized experience.

Types of Cookies

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

GGBet App retains your information only for as long as necessary — to provide services, meet legal obligations, and resolve disputes.

• Account information: For the duration of active account use and 5 years after closure.
• Transaction Records: 7 years in accordance with financial regulations.
• KYC documents: 5 years, as required by regulatory standards.
• Contact History: 3 years after the support session ends.
• Log Files: 12 months for security purposes.

As a GGBet App member, you have important rights over your own data. We are committed to upholding these rights.

GGBet App is strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age verification is mandatory during the registration process.
• Any account found to belong to a minor will be closed immediately.
• Any information collected from a minor will be deleted immediately.

Keep your device and account secure to prevent minors from accessing GGBet App.

GGBet App is an international platform. Your information may be stored on servers located in various countries. In such cases:

• Appropriate safeguards are always in place when transferring data.
• International data transfer agreements (such as Standard Contractual Clauses) are used.
• Compliant with GDPR and applicable local laws.

GGBet App may update this Privacy Policy from time to time. When changes are made:

• Notice of significant changes will be sent to your registered email or posted on the platform in advance.
• The date of any changes will be updated at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7
• Response Time: Within 30 days of receiving your request

If you believe we have failed to protect your information, you also have the right to lodge a complaint with the relevant data protection authority.